City of Edinburgh Council (External link, opens in a new window)

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 Quick answers

I no longer have access to the email address I was using, what should I do?

Email us at incomeandbenefits
and we will try to assist you.

What happens when I enter my email address?

We will ask you to answer the secret question you chose during the registration process. Once we have verified your answer we will send a temporary password to your email address.